Cancellation and Refund Policy
SaaS Glocal Innovations Pvt. Ltd. ("we", "us"). Last updated: 7 October 2026.
Digital products
All sales of digital products are final and we do not offer refunds, because the files are delivered immediately. If a delivered file is corrupt or unreadable, email support@saasglocal.com with your payment ID. After we confirm your payment, we will send you a replacement, normally within 24 hours.
Audits and services
Fees for audits and other services are non-refundable once paid.
Refund timelines
Because we do not offer refunds, no refund timeline applies.
Cancellations
Once your payment is confirmed and your files are delivered or your service is booked, the order cannot be cancelled.
Payment errors
[Suggested, confirm with your adviser: If you are charged more than once for the same order, or charged without receiving access, email us within [number] days with your payment ID and we will correct it or refund the excess.]
Contact
support@saasglocal.com | +91 91758 92016. We respond within 24 hours.